When gopuff launched in 2013, co-founders Rafael Ilishayev and Yakir Gola set out to do rapid delivery differently. They used their own warehouses rather than acting as a third-party middleman, and they promised speed, delivering items in 30 minutes or less.
With micro-fulfillment centers in every market, gopuff delivers household and cleaning products, over-the-counter medicines, baby and pet supplies, food and beverages (and alcohol in select markets). All deliveries are made by contract drivers who get a few bucks for each delivery and 100% of tips.
Benefits for Delivery Partners
Gopuff delivery partners earn their delivery fees and tips directly through the app, and no third parties are involved in the process. Bonuses are available for delivering lots of orders or working during peak times. Delivery drivers pick up and deliver from a warehouse location close to them, minimizing mileage and congestion.
They can also choose the hours they want to work and pick up their earnings from a gopuff hub, making it easy for them to make money whenever they want. They can even earn extra by racking up Puff Points, which they can redeem for free merchandise later.
In addition, Gopuff provides a minimum hourly earnings guarantee to their delivery partners that it will subsidize if they don’t meet the threshold through commissions earned on each order. This is a big benefit that many other gig companies don’t offer. They have also improved their earnings reporting through a new, more transparent Earnings tab in the app and faster payouts for their delivery partners.
Benefits for Drivers
Gopuff drivers pick up and deliver convenience items to customers in their homes or work locations. Using the goDrive app, workers can choose to reserve shifts or work on demand. Each order results in a fee that the driver keeps, and there are also tips.
Employees can also earn company stock and participate in a 401(k). There are also lunch and learn opportunities, which can help increase engagement.
If you are interested in driving for Gopuff, check the website to see if they’re hiring in your area. Then, apply online and complete a background check. If you’re accepted, you can begin earning in a few weeks. The company hires both full-time and part-time drivers who can work at least 20 hours per week. Drivers must have a valid driver’s license and vehicle registration and must undergo training to ensure they can meet Gopuff’s safety requirements. Gopuff buys products from manufacturers and keeps them in “micro-fulfillment centers,” warehouses that act as distribution hubs. They then deliver them to customers within a 30-minute time window.
Benefits for Customers
Gopuff is a popular delivery service that offers everything from food and alcohol to cleaning supplies, health and hygiene products, and pet care items. It is one of the few gig economy companies that provide benefits for employees. The company has several different perks that help its workers, from entry-level drivers to senior leadership hires, feel valued.
The company has micro-fulfillment centers in each market it serves and stocks thousands of products in a warehouse so that customers can order quickly for a flat $2 delivery fee. The warehouses are organized so that products are easy to find and the company can manage reorders effectively.
Some of the benefits that Gopuff provides for its employees include insurance, retirement plans, and lunch and learns. It also gives its employees company stock, which has been shown to improve employee retention rates. Gopuff also offers mental health benefits that include counseling and therapy sessions. Other benefits include egg freezing and surrogacy assistance, which can be helpful for infertile employees.
Benefits for Employees
From PTO / Vacation Policy to Dental Insurance, Gopuff offers many unique employee benefits. Their Perks and Benefits score of 76 puts them in the Top 20% of similar sized companies.
The company does not use third-party courier services or middlemen to transport orders; they have their own trucks and drivers, operating out of a network of micro-fulfillment centers. They also cook their own hot food and purchase their own supplies, such as alcohol (Gopuff currently delivers hard seltzer, wine, beer, and hookah).
Gig economy companies, including Uber and Lyft, push the limits on employee status by not providing traditional benefits like sick days and medical leave. This can have a negative impact on workers, as a Motherboard article detailed when a Gopuff driver was forced to deliver an order that required him to carry multiple eighteen packs of beer up a flight of stairs.
Other unique gopuff employee benefits include egg freezing, surrogacy assistance, and fertility preservation counseling. Likewise, the company has a 401(k) that allows employees to save for retirement with pretax money.